LAHORE – The government of Pakistan is taking stern measures about Umrah and Hajj Visa issuance after the Kingdom of Saudi Arabia shared concerns over the influx of Pakistani beggars arriving in the Arab nation, under the guise of pilgrimage.
Saudi authorities urged the Pakistani government to look into the matter seriously and to curb the influx of these people who are being arrested in KSA for begging.
After getting alert from Riyadh, the government directed that Umrah visa agents must get licenses and sign service agreements. This is intended to create a more transparent system that safeguards the rights of pilgrims.
In this regard, a proper Complaint Disposal Committee will be formed to probe fraud allegations against trip organizers, comprising senior officials, and if organizers are found guilty of fraud, they could face penalties like temporary blacklisting.
If organizers are dissatisfied with committee’s decisions, they can appeal to higher-level Appellate Committee, which will be headed by even more senior officers.
A strict monitoring system will be started to oversee Hajj and Umrah operations, with specific funding allocated to ensure these systems function effectively.
Ministry will also have authority to compensate pilgrims who are negatively affected by fraud or substandard services, providing an additional layer of protection.
Overall, the new regulations are designed to enhance the experience of pilgrims by increasing accountability among organizers, preventing fraud, and ensuring that travelers can focus on their spiritual journeys without worrying about scams or inadequate services.
