Inspector General Police Shoaib Dastgir said that timely and quick resolution of complaints with respect to investigation received through PM Portal, 8787 complaints cell is among our top priority, therefore, Addl IG Investigation Fiaz Ahamd Dev should personally monitor such complaints received by all these forums and all available resources along with taking all possible steps should be utilized for quick resolution of these applications so that process of resolution of issues faced by the citizens may be speeded up.
He further said that Additional IG Investigation should put up it’s recommendations and suggestions within one week by deeply examination of case studies so that investigation process may be made more effective and hardened crimes may be stopped and in the light of these recommendations, the investigation officers may be issued further guidelines and SOPs.
He moreover said that for enhancement of efficiency of investigation officers, modern training modules and refresher courses and workshops based upon investigation skills should be held so that performance of officers may be improved and they may provide quick justice to the citizens by resolving their problems.
