As part of its continued efforts to adhere the directives of PMDU for organizing Khulli Kachehris (both online and in person), focused to facilitate its valued customers, the Sui Southern Gas Company organized its In-Person Khuli Kachehri head office session entitled ‘Rubaru’ that was chaired by ASGM LS-C, Mr. Adnan Rehman. Supported by other members of the senior management, Mr. Rehman led this session with the aim to resolve customers’ issues, and provide them relief as soon as possible.
Mr. Rehman attentively listened first hand to the problems of the customers and assured them of their timely resolution. He told the customers, who had come from various parts of the city to the in-person khuli kachehri that SSGC highly values its customers and satisfying them in their gas related matters and queries is the Company’s primary responsibility. The session was moderated by SSGC’s Head of Corporate Communications Mr. Shahid Shaikh.
In addition to the regular sessions chaired by senior SSGC management at the Head Office to address customers’ queries, 20 regional physical Kachehri sessions are also held every month at district levels in Karachi. In addition, similar sessions are also organized in Hyderabad, Sukkur, Larkana, Nawabshah, Quetta, Hala, Mirpurkhas, Thatta, Badin, Dadu, Kotri and all other zonal offices across SSGC’s franchise provinces of Sindh and Balochistan providing an opportunity for customers to register their complaints with the Company’s senior management.
