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SNGPL E-Kachehri MD directs early resolution of consumers’ complaints

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Staff Reporter
Lahore

Sui Northern Gas organized an e-Kachehri for natural gas customers at its Head Office. Managing Director SNGPL Ali J. Hamdani listened to complaints of customers and directed relevant officials for immediate resolution of complaints.

Senior Management of the Company along with Regional Managers attended E-Kachehri through video conference.

Consumers belonging to different areas of Punjab and Khyber Pakhtunkhwa lodged complaints related to gas connection, billing and gas pressers. MD SNGPL Ali J. Hamdani issu ed directives to the relevant regional managers and assured customers of quick resolution of their issues.

It is pertinent to mention that under the directives of Prime Minister’s Performance Delivery Unit (PMDU), SNGPL has been organizing E-Kachehri for more than a year during which a large number of customers have benefitted from it.

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