Commissioner Rawalpindi Division, Engineer Aamir Khattak on Wednesday said that the consumer courts are providing relief to the citizens.
Chairing a Divisional Coordination Committee (DCC) review meeting held here, the chairman directed the deputy commissioners to fully activate the Consumer Courts/Consumer Protection Councils as the consumer courts are a major source of public relief. To protect the rights of the consumers, there are very strong laws in consumer protection which require public awareness of their use, he added.
The commissioner said that the public should be informed on how they could register their complaints and get immediate responses. He said that a complaint management system was being made in the Commissioner’s Office with the help of the Punjab Information Technology Board. The Commissioner informed that the application received under the Complement Management System could be traced.
Deputy Commissioner (DC) Rawalpindi Hasan Waqar Cheema, Director General, Rawalpindi Development Authority and other relevant officers participated in the review meeting.
