STAFF REPORTER
ISLAMABAD Telenor Pakistan has taken practical measures, that would ensure the network remains up and running without any disruptions. These measures are aimed at preserving the digital communication network of the people so that they can remain in contact with their friends and family, as the government urges on physical social distancing. To keep the country’s economic cycle running by ensuring business connectivity, the technology teams at Telenor Pakistan have reshaped their working methodologies to adapt to these challenging times while ensuring the safety and wellbeing of the employees. Through technology’s support, we were able to shift gears to completely different routines. Since the start of this pandemic, risk assessment has been critical to prepare for multiple scenarios that may arise. Due to extensive risk assessment and timely preparedness, Telenor Pakistan was able to take appropriate measures that included guidelines with relevant logistics to ensure field operations remain up and running without any hinderance. This risk assessment is done for the network on a daily basis to identify any potential threats, blockage or risk in operations. The field teams of Telenor Pakistan are responsible for maintaining the network infrastructure, are well equipped with the safety tools and preventative measures to continue their mission towards providing seamless connectivity while adhering to safety guidelines during field visits. Since there is increased need for remote monitoring, employees have been provided with backup laptops, regional NOCs and secure VPN credentials to make sure the network is up and running at all times.. Contingency plans and disaster management protocols are in place, for various unforeseen circumstances that might arise. This is a unique and dedicated effort by the whole team at Telenor Pakistan, that is dedicated to provide best services to its customers, and this effort is rooted in the work ethic and philosophy of the company
