Islamabad
The two state companies, SNGPL and SSGC, are planning to launch Mobile App and Web Portal, aimed at facilitating their consumers to lodge complaints and get instant remedy of grievances.
“People will be able to use the application and Web Portal by entering their consumer identity number,” a senior official privy to the petroleum sector developments told APP.
Besides, he said, the mechanism of utility bills’ payment was being revamped, under which the gas bills would be delivered to consumers within 48 hours after its issuance, having time-limit (due date) of 15 days to deposit. This system, the official said, had been agreed, in principle, but would take one to two months for implementation.—APP
