Healthcare providers need to use kind words in a soft tone and show empathy towards patients as people only go to the hospitals when they are in pain and require love and affection in addition to proper medical treatment, health experts said on Sunday.
“Kind words, soft voice and empathy is the perfect recipe for the cure and treatment of patients while arrogant physicians and healthcare workers lose their ability to effectively treat sick people”, Prof Shahzad Ali Khan, Vice Chancellor, Health Services Academy (HSA) said while speaking at launching of thematic calendar titled ‘Languages of Love’.
The 25th thematic calendar titled “Mohabbat Ki Zubanain” carrying introduction of 12 leading languages spoken in entire Pakistan has been prepared by the Jahan-e-MaseehaAdbi Forum (JMAF), an offshoot of pharmaceutical firm PharmEvo and its launching ceremony was addressed and attended by renowned literary personalities as well as top healthcare professionals from Islamabad and Rawalpindi. A Mushaira was also held at the unveiling ceremony of the thematic calendar, which was presided over by renowned poet IftikharArif while several other poets including InamulHaqJaved, Afzal Khan, AjmalSiraj also presented their poetry and verses.
Prof Shahzad Ali Khan maintained that pain and agony compelled a sick person to go to a healthcare provider but apart from medicines and medication, the patient equally needs empathy and kindness in addition to proper medical treatment of diseases.
