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Saudi Arabia offers 1m pilgrims, visitors with quality services in Ramadan

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The General Presidency for the Affairs of the Two Holy Mosques of Saudi Arabia made sure that its numerous high-quality services were available despite an increase in Umrah pilgrims and visitors to the Grand Mosque during the holy month of Ramadan.

According to the Saudi News Agency, there are now 1,048,600 pilgrims and tourists.

Among the many services offered to guests of the Grand Mosque were the distribution of 59,520 Zamzam water bottles, 10,700 booklets and pamphlets, as well as digital awareness training for 115,000 people, field awareness training for 170,000 beneficiaries, and volunteer services for 240,896 people.

The Grand Mosque’s Ramadan exhibition benefited 6,188 people in total, while 2,471 people received assistance while doing Tawaf (circumambulation).

In addition to the 5,825 litres used by robots for sterilisation, 130,000 litres of disinfectants, 32,450 litres of carpet sanitisers, and 33,425 litres of surface sterilisation were used to guarantee hygienic conditions. Moreover, 5,765 litres of bio-care sterilisers and 5,975 litres of hand sanitizers were made available.

The provision of social and humanitarian services to 81,601 beneficiaries, enabling 4,850 people to take advantage of services provided to the elderly and people with disabilities, the provision of spatial guidance in various languages to 101,679 beneficiaries, the distribution of 2,632 bracelets to younger visitors, and the installation of 35,000 carpets in the Grand Mosque were additional services.

In addition to 773 health facilities and polyclinics, 1,840 medical labs, and pharmacies located throughout the Kingdom, a selection of 151 public and private hospitals will be available to offer services to pilgrims and visitors travelling to Makkah and Madinah in 2022.

While doing Umrah and praying in the Prophet’s Mosque in Saudi Arabia, the insurance scheme aims to improve the quality of life for pilgrims and tourists. In line with the goals of the Kingdom’s Vision 2030, the Ministry started the programme to raise the standard of service given to pilgrims and to enhance their religious and cultural experience in that place.

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