The Federal Ombudsman Mr. Ejaz Ahmad Qureshi has said that his institution is working for poorman’s support in the country.
He urged that media should highlight the positive image among the society as it is vital to uplift the moral of the society. He said that Wafaqi Mohtasib Secretariat has disposed of 1.7 million complaints since its inception. He was addressing the media in his first press conference after taking over the charge as Federal Ombudsman and on the eve of 39th Anniversary of the establishment of Wafaqi Mohtasib Institution.
He paid rich tribute to the previous leadership of Wafaqi Mohtasib and dedication of Advisors for making this institution unique with the highest service record the largest number of population.
He said, the Federal Ombudsman had prepared 28 Study Reports on systemic issues of different Agencies e.g. Jails Reforms, Pension, National Savings, Overseas Pakistanis, Pakistan Post, Margalla Hills National Park, Thana Reforms, Kasur Child Tragedy & Education Sector Reforms etc. The Ombudsman has decided to prepare more study reports on systemic issues of agencies.
On Children issues the Federal Ombudsman has re-notified the National Committee on Children to resolve children issues in the country. He said that his office has taken number of measures to Prevent and Control of Cyber Crimes against Children and has introduced an amendment bill for the protection of children rights.
He said that his office has received 110, 398 complaints and disposed of 106,732 complaints during 2021. He said that 92.7% findings were implemented by the Agencies.
The Wafaqi Mohtasib Secretariat on the advice of the Honourable President has initiated a number of innovative techniques through traditional and social media to increase awareness among the general public about the use of services being offered by the Wafaqi Mohtasib.