Staff Reporter
Pakistan Telecom Authority (PTA) has renewed PTCL integrated licence for next 25 years, effective from 1st January 2021. License is technology neutral and PTCL shall be able to provide all state-of the-art telecom services under the renewed license except mobile services across the country in 14 telecom regions.
In order to have enhanced quality of services (QoS) parameters, the renewed licence entails conditions including 5% annual increase of Next Generation Access Network (NGAN) connections and QoS service parameters as per international standards.
Conditions related to Consumer Protection, help line services, commercial agreement obligations and others have also been included in the license.