Prof Dr Ghulam Ali Mallah, Secretary Inter Board Committee of Chairmen has said that in order to achieve the set targets of IBCC and to maintain its acceptable credibility for the society, it has taken certain initiatives during Covd-19.
Talking to newsman he mentioned that during lockdown, people were facing problem in submission of fee and document, hence, to make the facilities more vibrant, after defining a mechanism an agreement was signed with TCS courier service to collect documents at their centers across the country and deliver the documents at doorstep.
In addition to this, the branches of National Bank of Pakistan for submission of fees, were increased from 280 to 1400 across the country.
IBCC is also working on smart phone application which will be launched soon, where applicants will apply online and submit their fee through this application.
Dr Mallah told the media that for ease of the business and to facilitate the general public, IBCC is integrating technology in the services.
The website of the organization has been completely revamped which is now completely service oriented.
To minimize the problems of the public and increase the accessibility, the Live Messenger Chat for live question answers was launched and Universal Access Number (UAN), with integration of multiple lines, was installed.
The complaint redressal mechanism has been evolved to timely address the issues or queries of the applicants.
He was of the view that the better service delivery must be the priority of public organizations.
In this regard, on the special directions of Federal Minister, the IBCC has not only revisited and rearranged service delivery system but also playing an advisory role to reshape the assessment systems and bringing uniformity in the standards for qualitative improvement in close liaison with all the education boards and other member organizations.
The IBCC has prepared a concept paper to launch a project for modernization and standardization of national examination and assessment system at country level.
Dr Mallah thanked to Federal Secretary Education and Chief Executive National IT Board for their keen interest and utmost support in automation of all internal processes including launch of e-office project at Secretariat & regional offices.
With the joint venture of NITB & IBCC the data of examination boards will be digitized & integrated with attestation and equivalence e-portals of IBCC to convert the existing hybrid system into complete automated system.
With the academic & technical support of examination boards, the IBCC is establishing Question Item Bank which will help to shift the assessment from rote learning to concept learning.
This is a revolutionary step taken by IBCC and surely, will have keen and fruitful impact on overall education system across the country.