Punjab Inspector General of Police Rao Sardar Ali Khan on Monday said that change in police station culture is only possible with quick redressal of issues of citizens and provision of best and easy service delivery to them.
“Supervisory officers should pay surprise visits to police stations and offices, also hold open courts simultaneously
During surprise visits, officers should conduct special inspections of staff behavior and public service delivery process.
Actions should be taken against those involved in corruption, disrespect to citizens or cause deliberate delay in resolving issues under zero tolerance.”
Punjab Inspector General of Police Rao Sardar Ali Khan issued the directives to all the RPOs of the province during a video link conference from Central Police Office on Monday.
The IGP said that these surprise visits will provide feedback of innocent citizens about behaviour of police officers and personnel in police stations and offices and also expedite the process of change in Thana Culture.
e further said that sting operations in Lahore especially against beggars are commendable which should be continued with the same spirit across Punjab.
Such sting operations against proclaimed offenders, fugitives, land grabbing mafia and anti-social elements should also be intensified so that the criminals could be taken behind the bars.
He further said that the patrolling plan across the province should be updated on weekly basis to keep pace with the changing situation with effective monitoring while trackers in patrol vehicles should remain active in every situation.
He further said that all available resources should be utilized to provide all possible security to foreigners especially Chinese nationals while permanent checkpoints should be avoided and in case of mobile checkpoints the Circle Officer and SHO should take full responsibility
. He said that the best results should be achieved by working in accordance with their original objectives from all police formations.