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Ombudsman sets target to address 12,000 complaints

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Federal Tax Commissioner Dr. Asif Mahmood Jah said on Monday that the primary objective of the institution was to facilitate the taxpayers and promptly address their issues. “A target has been set to resolve over 12,000 complaints from taxpayers in the current fiscal year”, he said while addressing a ceremony in Dera Ghazi Khan Chamber of Commerce and Industry.

The Federal Tax Commissioner said that the institution was established in 2000 with the aim of promptly addressing taxpayers’ complaints. He highlighted the efforts made by the Ombudsman office in resolving complaints from thousands of taxpayers every year.

He mentioned that during the previous year, over 9,000 complaints were resolved within 45 days and efforts were underway to address complaints from over 12,000 taxpayers in the current year. —APP

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