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Uber rolls out enhanced safety measures amid Covid-19 outbreak

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Staff Reporter

Islamabad

As the government begins to ease off lockdown and workplaces slowly resume operations, Uber Pakistan’s #MoveWithSafety campaign aims to educate and raise awareness of the additional safety measures it has put in, in order to help the app’s users stay safe.
Uber partner drivers in Pakistan will be asked, as part of a new in-app safety checklist, to verify that they are wearing a mask using their new object recognition technology. Any driver who is not wearing a mask or a face covering will not be able to go online. Drivers can cancel the ride if a rider is not wearing a mask, without incurring a penalty. Partner drivers will also be asked to confirm if they have taken additional safety measures, such as regularly sanitising their car and making hand sanitizers available for their riders. Riders will also be able to cancel rides, without incurring penalties, if drivers aren’t wearing masks.
Similarly, riders will be asked whether they have taken necessary safety precautions, like washing their hands before getting in the car, sitting in the backseat and opening windows for ventilation. Only two riders per car will be allowed, in line with government regulations in Sindh and Peshawar, and three riders per car in Punjab and the Federal Capital.
Globally, Uber is investing $50 million to help ensure every driver and courier has access to personal protective equipment, and cleaning and sanitising supplies needed to work more safely on the Uber app. This includes providing masks to drivers across Pakistan and reimbursing eligible drivers and couriers for the purchase of a sanitizer or disinfectant product of their choice up to a maximum amount which is defined for each country. So far, Uber has provided or reimbursed hand sanitisers, cleaning sprays and disinfectant wipes to drivers in Pakistan, as well as over 20,000 masks. It is also partnering with Unilever to distribute hygiene kits to drivers and couriers across Europe, the Middle East, and Africa.
Saad N. Pall, General Manager at Uber Pakistan said, “At Uber, we put safety at the heart of everything we do and we believe technology can make travel safer than ever before.

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