Staff Reporter
National Highways and Motorway Police (NHMP) is a premier law enforcement agency, which enshrines the core values of honesty, courtesy and prompt assistance to road users. NHMP believes in equal and fair application of law, strict enforcement on National Highways and Motorways to regulate the flow of traffic.
One of the core objectives of National Highways & Motorways Police is to provide timely help to the road users traveling on National Highways and Motorways, and itis continuously striving to improve the quality of enforcement and response to road users. This has established a strong bond between commuters and NHMP. For public convenience, NHMP introduced an emergency “Helpline 130” in 2000, to provide 24/7 help to the road users.
With the passage of time, the centralized state-of-the-art Help line 130 was upgraded in 2012/2013 & 2017-18, where road users were being facilitated with access to more information about road situations, diversions and weather updates on National Highways and Motorways. However, the huge increase in the volume of traffic due to construction of new roads necessitated a complete revamping of entire existing system with a new state of the art call center.