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Ombudsman shows concern over provisions of facilities to overseas Pakistanis

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Staff Reporter

The Federal Ombudsman, Syed Tahir Shahbaz has shown great concern over provision of facilities to Overseas Pakistanis at One Window Facilitation Desks at 08 International airports. He said that 8.5 million Overseas Pakistanis are our valuable assets who send 22 billion US dollar every year to Pakistan.
Provision of facilities to them would be a top priority of every government institution. He said that representatives of all 12 concerned departments would ensure their presence round the clock at one window facilitation desks. It is pertinent to mention that few days back the Federal Ombudsman paid a surprise visit at the one window facilitation desk at Islamabad airport where representatives of some departments were found missing.
He was chairing a meeting of Focal Persons of 12 departments who present at One Window Facilitation Desks at airports, which includes, OPF, ASF, CAA, Customs, NADRA, Immigration and Passport, Bureau of Immigration, FIA, ANF, Ministries of Commerce, Foreign Affairs and Religious Affairs. The Focal Person of every department presented its progress report to the federal ombudsman.
The Ombudsman urged for better working coordination among all the departments, so that better services could be provided to Overseas Pakistanis. He directed the CAA for provision of better facilities to the reps. of all departments. The meeting was informed that more than 175,000 passengers have been facilitated in two years at these desks. The rep. of NADRA informed that NICOP and POC are being issued to Overseas Pakistanis at all Facilitation Desks. The meeting was attended by Secretary WMS Dr. Jamal Nasir, Sr. Advisers Mr. Ejaz Qureshi, Hafiz Ahsaan Ahmed Khokhar and Grievance Commissioner for OP Dr. Unamul Haq Javed and Focal persons of all 12 departments.

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