Minister of State for Information Technology and Telecommunication, Shaza Fatima Khawaja on Wednesday said that Pakistan Telecommunication Authority (PTA) was ensuring internet speed, quality standards and addressing complaints of customers timely.
Responding to a question answer in of Senators Muhammad Aslam Abro and Anusha Rehman Ahmed Khan in Senate, the minister said that PTA has conveyed that 1015 complaints had been received on fault and distribution in internet services from July 1 to Dec 31, 2024.
She further said that the measures put in a place to bring improvement in network services to facilitate the customers. She said that IT export was increasing every passing day and internet users in Pakistan were also increasing in the country. —APP
