Islamabad Electric Supply Company (IESCO) has all set to ensure smooth and uninterrupted power supply to the consumers at ‘Iftar’ and ‘Sehar’ timings during the holy month of Ramadan. Central Control Room has been set up at the IESCO headquarters to directly monitor power supply round the clock during the holy month, said the IESCO spokesperson here.
Following the instructions of the federal government and Minister for Power Division, Engineer KhurramDastgir Khan, the IESCO administration will ensure uninterrupted power supply during the holy month of Ramadan, especially 1 hour before and 1 hour after Sehar, while1 hour before and 3 hours after Iftar at all cost, the spokesperson said.
He said senior officers and staff would remain present round the clock at the Central Control Room for the timely clearance of power supply to more than 1300 11 KV feeders and 116 grid stations.
IESCO Chief Executive Officer Dr Muhammad Amjad Khan and Operation Director Muhammad Aslam Khan would also monitor the entire operation. Additional transformers, power cables, meters, transformer trolleys and other necessary materials have already been provided to all field formations to clear temporary power outages in case of any fault or complaint without any delay. All XENs and SDOs have also been directed to make the Complaints Offices functional and enable prompt redressal of electricity-related complaints of consumers and ensure that the telephone numbers of the Complaints Offices were not kept unnecessarily busy. The IESCO Chief also issued instructions to all circle in-charges to conduct surprise visits to field and complaint offices.
The valued customers were requested to register their electricity-related complaints at telephone numbers given on electricity bills, IESCO Helpline No. 118, Central Control Center Mobile Numbers 0319-5990738, 0319-5990739, Telephone No. 051-9250250 or Chief Executive Complaint and Monitoring Cell numbers 051-9252933-34.
