Special Assistant to Chief Minister Sindh for Human Rights, Surendar Valasai has given in principal approval for establishing web portal to register public complaints and for their immediate redressal.
Speaking on the occasion of giving approval of establishment of a web portal for easy and quick filing of complaints by the public, he said that the step has been taken to make it easier for the people to register grievances at home and facilitate access to information on its progress.
Surendar Valasai said that line departments would be linked to the web portal so that it could be monitored effectively. He elaborated that it would be a digital database platform where line departments dealing with Human Rights can track, interact pending complaints and provide the current status of complaint to the public.
The SACM further said that steps would be taken to enhance the capacity of focal persons of other line departments including human rights department employees in this regard. Secretary Human Rights Ms. Noreen Bashir gave a detailed briefing to the participants about the performance of the department. Officials from several departments also attributed the meeting.