PTA launches new system to block lost, stolen handsets


Pakistan Telecommunication Authority (PTA) has launched a new automated system, enabling the citizens to block their stolen and snatched handsets through its Complaint Management System.

The system namely ‘Lost and Stolen Device System will facilitate the users, who want to get their mobile phones blocked in case it has been stolen, snatched or lost, a news release said.

Complainants can easily file a request with PTA through its CMS available at for blocking the International Mobile Equipment Identity of such handset to prevent it from potential misuse.

The stolen mobile phone will be blocked within 24 hours of reporting after necessary verification.

For more information/query, users may contact the PTA’s Consumer Support Center (CSC) toll-free number 0800-55055 (9:00 AM to 9:00 PM 7 days a week).—APP