PTA launches Consumer Support Centre

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Staff Reporter

Islamabad

To facilitate telecom consumers, Pakistan Telecommunication Authority (PTA) has launched a Consumer Support Center (CSC) with efficient and trained agents. The PTA CSC services will be available 7 days a week from 9:00 AM – 9:00 PM through a dedicated toll free number: 0800-55055. Chairman PTA, Major Gen. Amir Azeem Bajwa (R) launched the CSC here. The aim of new CSC is to provide ease and facilitation to the public for lodging their complaints pertaining to telecom services. Consumers can register their complaints related to cellular mobile telephony, internet service providers, fixed/wireless telephony, Device Identification Registration and Blocking System (DIRBS), web content reporting (blasphemy, pornography etc.), UAN, Toll free, UIN and allocation of short/CVAS registration amongst others.

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