Pakistan Telecommunication Authority (PTA) conducted Quality of Service (QoS) surveys in 19 cities of Punjab, Khyber Pakhtunkhwa, Sindh,Balochistan, and in Islamabad Capital Territory to measure the performance and quality of services offered by Cellular Mobile Operators (CMOs) to customers.
During the survey, in accordance with Next Generation Mobile Service (NGMS) licenses and Cellular Mobile Network Quality of Service (QoS) Regulations, 2021; mobile network coverage, QoS KPIs of Voice, SMS and mobile broadband were checked using state-of-the- art automated QoS Monitoring and Benchmarking Tool, said a news release issued here on Wednesday.
The drive test teams selected survey routes to cover main roads, service roads and majority of sectors, colonies in surveyed areas.
Based upon the compliance level of each KPI against threshold defined in the respective licenses and QoS Regulations, CMOs have been ranked between 1st to 4th position in Mobile Network Coverage and Voice Services as per compliance level in surveyed cities.
Similarly, in Mobile Broadband Speed segment, the ranking is with respect to the highest data download and upload speed, network latency and webpage loading time.—APP
