Federal Ombudsman for the Multan region, Mahmood Javed Bhatti said that the Federal Ombudsman’s office is taking every possible step to address public complaints and issues concerning the government departments.
He stated this while addressing a seminar at a private educational institution, on Monday.
Bhatti emphasized that the institution is actively resolving matters without delay and any sort of prejudice. Bhatti informed the attendees that citizens could file their complaints against any federal government department by submitting a simple application on paper, sending an SMS to 1055, or reaching out via platforms like WhatsApp, Instagram, or email.
The complaint is then directed for consideration, and within 60 days, the issue is resolved, he added. The regional offices of the Federal Ombudsman are committed to delivering justice at people’s doorsteps.
