Ombudsman directs MOFA to hold Khuli Kacheries in Pakistan missions abroad


The Federal Ombudsman Ejaz Ahmad Qureshi has directed the concerned agencies to improve facilitation to the Overseas Pakistanis at the One Window Facilitation Desks (OWFD) at 08 International airports in Pakistan. He said that more than 09 million Overseas Pakistanis are making great contribution by helping their families back home and also taking part in the socio-economic uplft of the country by remitting around 30 billion dollars annually to the country.

He said that being a public servant we are duty bound to serve the Overseas Pakistanis with utmost zeal.

He directed the Special Secretary Foreign Affairs to start Khuli Kacheries once a month in the Pakistan Missions abroad to resolve grievances of Overseas Pakistanis.

He also directed all the participants to appoint an officer of BS-20 as Focal Person in their respective department for liaison with the WMS.

He took a serious note of non-functioning of OWFD at Quetta International Airport and directed the concerned authorities to ensure its functioning within a week.

The Director CAA assured that the OWFD would be revived in the shortest possible time.

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