Muslim Commercial Bank (MCB) Farooqabad staffers deprived an innocent customer of his hard-earned money worth Rs. 1859500.
FIA has started an inquiry into the issue on the complaint of aggrieved customer Kahlid Pervaiz Qureshi. Sources in FIA confided to ‘Pakistan Observer’ that MCB staff was reluctant to provide record of the scam due to the reasons best known to them.
As per details, Mr. Qureshi in his complaint addressed to the branch manager and Director FIA claimed that he was running his saving account number 10055251 with the MCB Farooqabad branch.
After his retirement from a government job he deposited the above-said money in his bank and on July 29, 2021, he received a call from his cellular company and a girl told him that his Mobile phone SIM was being blocked. During the closure of his SIM his bank account was operated through unknown persons with the active connivance of bank staffers concerned.
He claimed that his duplicate SIM was got issued and a fund transfer was made. He said, “I never used ATM or mobile banking App for the transaction of money, the only source of the transaction was my checkbook which is lying very much safe with me”. Mr Qureshi said that he sought transaction details of fund transfer from the branch manager but he was reluctant to provide the same due to unknown reasons.
The complainant said that he then approached to Regional Manager and General Manager of the bank and put his issue before them but to no avail. Mr. Qureshi alleged that though the bank has started an inquiry into the case but inquiry officers were also favouring their colleagues.
“I filled complaint form and sent it to the authority concerned but there was no response so far”, said Qureshi and added that he has also complained to the Banking Ombudsman but there were heaps of complaints lying pending with his office so there was no response from there also. He said while talking to this scribe that the GM of the bank was afraid of the situation and he requested me bound handedly to keep mum over the issue. He assured me to solve my problem but about a year has been passed there was no development on the part of the bank so far.
GM told me that the bank’s system was out of order due to which my issue was being delayed, earlier they asked me to report to the police about the loss of my amount. But I stressed that since you were the custodian of my amount so you are responsible for the same. In the end, Mr. Qureshi said that he had deposited the above-said amount to marry his son but bankers have deprived him of his hard-earned money.