Federal Interior Minister Mohsin Naqvi on Monday visited the Passport Office in Garden Town, where citizens complained about the rush, bribery market, mafia agents’ dominance, and piles of complaints.
Shocked by the conditions at the Passport Office, Naqvi immediately ordered the Director to be replaced, as well as the Assistant Director, and instructed for legal action against them.
Citizens presented evidence of paying money to the agent mafia to get passports.
Federal Interior Minister Mohsin Naqvi observed the issues faced by citizens in obtaining passports would be resolved.
The office was plagued by corruption, with a thriving market for bribes and a dominant agent mafia. The token machine was also found to be malfunctioning, causing frustration for citizens trying to get passports.
The Minister met with citizens who were there to get passports and inquired about their problems. The citizens presented evidence of having to pay the agent mafia to get passports.
Additionally, they highlighted the necessity of paying a “tax” to cross the gate of the Passport Office.The Director and Assistant Director were unable to provide satisfactory answers to any questions. Federal Interior Minister Mohsin Naqvi expressed concern after observing the conditions at the passport office, stating that demanding money without providing services is unacceptable. Mohsin Naqvi immediately replaced the Director and Assistant Director, and ordered disciplinary action against the Assistant Director. Citizens and elderly individuals present at the passport office in front of the Minister lodged numerous complaints.
