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Islamabad police introduces ‘e-Kutchery’ to resolve public complaints amidst lockdown

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Zubair Qureshi

The Islamabad police on Tuesday organized ‘e-kutchery’ to listen to the complaints of the people and resolved them on priority basis. The ‘e-Kutchery’ concept is given to in the wake of coronavirus outbreak in the country that has forced the people to stay at home and restrict their movements.
In order to reduce the risk involved in holding physical meetings at one place, Islamabad police have started the interaction with people through ‘e-kuthceries’ by using an easy-to-use application and the first ‘e-kutchery’ was held at Industrial Area Zone.
Deputy Inspector General of Police (Operations) Waqar Uddin Syed along with SP (Industrial Area) Zubair Ahmed Sheikh listened to the problems of citizens through video link at the office of SP. The citizens from various walks of life including traders’ community, the office bearers of Fruit and Vegetables Markets, Vice President of Islamabad Chamber of Commerce and Industry participated in this ‘e-kutchry’.
It is to mention that schedule of ‘e-kuthceryies’ was conveyed to citizens through social media and such interactions are being made following directions of IGP Islamabad Muhammad Aamir Zulfiqar Khan to resolve public problems on merit and provide justice to people at their door step as per vision of Prime Minister of Pakistan.
The participants of this ‘e-kutchery’ appreciated the role of Islamabad police in creating awareness among citizens against COVID-19 besides maintaining law and order and also ensuring fair distribution of ration to the deserving people with the help of philanthropists. They also lauded the front line role of Islamabad police in fight against COVID-19 and appreciated the ‘Dastak’ programme initiated by Industrial area police.
During this interaction, a citizen announced to give ‘Umra tickets’ to five policemen who traced the dacoity incidents in the areas within minimum time.
To a question during the ‘e-kutchery’, the DIG (Operations) informed that building of Noon police station has been set up and it would be inaugurated soon. He said the issues of traders’ community of fruit and vegetable markets would be also resolved on priority after consultation with other departments.
DIG (Operations) said that Islamabad police was creating awareness among citizens to adopt precautionary measures and also doing its best to ensure protection to the lives and property of the citizens.
He said that IGP Islamabad Muhammad Aamir Zulfiqar khan would also attend such kutcheries and every step would be taken by taking on board to all notables of the areas, citizens, teachers and other community members.
The DIG (Operations) said that successful policing is not possible without cooperation of the citizens and he also thanked the philanthropists and volunteers who coordinated with police and ensured and help to the poor during this phase of COVID-19. He also thanked the citizens who attended the kuthcery and assured effective policing for their safety.

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