Federal Ombudsman Ejaz Ahmad Qureshi has said that hundreds of disputes/cases have been resolved in first three months through Informal Dispute Resolution (IRD) mechanism and these disputes were resolved without expense of either party and with their mutual consent through mediation by invoking Article-33 of P.O.No.1 of 1983.
He expressed these views while addressing the Investigating Officers on the successful implementation of Pilot Project on IRD mechanism, some regional offices participated in the meeting through video link.
The FO said it was his dream to resolve public disputes through consultative/mediation process which has proved to be successful and has been greatly appreciated by all and sundry.
During the meeting, presentations were made by the Incharge Regional Office Bahawalpur Dr Muhammad Zahid, Incharge Regional Office Quetta, Ghulam Sarwar Brohi, Incharge Regional Office Kharan Shehzada Allaudin and Registrar WMS, Saqib Khan.
Around Rs 350 million dues of SSGPL Quetta were generated from consumers of a certain area through mediation who had earlier denied to make payment of gas bills.