A stocktaking workshop was convened by Dr Sania Nishtar SAPM with Ehsaas Panagahs teams in Islamabad.
“Prime Minister has given strict instructions that people visiting Panagahs should be served with dignity and there should be no compromise on quality of service, maintenance, hygiene and cleanliness and food quantity as well as quality”, emphasized Dr. Sania. “We are fully committed to improving standards and will soon introduce digital monitoring of Ehsaas Panagahs”, she further added.
To ensure that people are served with utmost dignity and self-respect, Ehsaas is providing refresher training to the staff of Panagahs.
The administrative, operational and monitoring staff of all five Ehsaas Panagahs including Assistant Directors, Deputy Directors and Shift Supervisors joined the workshop.
During the workshop a stocktake was done of the factors which impact quality, gaps were assessed, and a strategy was developed to improve standards. New monitoring protocols were also developed. “Digital monitoring will now be mapped into monitoring dashboards and there will be strict accountability,” said Dr. Sania
The workshop comprehensively reviewed living and catering standards to create a more viable living environment in Panagahs. Under the Ehsaas umbrella, 22 Panagahs have been built up so far nationwide.