Complaints reviewed


Mubashar Naqvi


A meeting of the complaint cell presided over by Chief Secretary Azad Jammu and Kashmir (AJK) Mathar Niaz Rana on Wednesday reviewed complaints registered on Pakistan Citizen Portal (PCP) in the state. The meeting was briefed that a total of 3964 complaints related to different departments were received out of them 3364 were disposed off. Thus, progress of AJK on rederessal of complaints on Pakistan Citizen Portal remained 87 percent. Addressing the meeting Chief Secretary Mathar Niaz Rana said that following directives of Prime Minister, all departments must address the complaints as early as possible because its record is visible on different spots which reflects people trust on Prime Minister’s complaint cell.

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