Investigation Officer, Federal Ombudsman Secretariat, Regional Office, Dera Ismail Khan Imran Khan will hear the complaints of consumers pertaining to the WAPDA on Wednesday on Wednesday at 11 am in the civil defense office, Bannu.
Investigation Officer Imran Khan will issue orders for redressal of legitimate grievances. According to sources, PESCO officials send monthly bills to customers for additional units in terms of detection, over billing and lack of average which are sometimes not rectified at the local offices of WAPDA and the competent PESCO authority is unable to resolve these complaints.
As a result many consumers turn to the federal ombudsman, from where most consumers get relief.
