As many as 30,543 public complaints have been disposed off on “Pakistan Citizen Portal (PCP)” by various departments in the district.
Steps are being taken to expedite the remaining applications, said Deputy Commissioner Muhammad Ali while chairing a meeting held to review progress on complaints filed through Pakistan Citizen Portal.
Additional Deputy Commissioner (HQs) Muhammad Khalid, officers and focal persons of various district departments attended the meeting. The meeting was informed that a total of 31,682 applications.
based problem issues have been received on Pakistan Citizen Portal including 382 new applications and feedback was also taken from individuals on resolving the issues and satisfactory level is 51 percent which is highest in province.
The DC directed all departments to expedite the complaints and the feedback of the concerned complainant should also be sought by calling the Citizen.
He directed that immediate redressal of grievances related to his department and complainants should be satisfied with the departmental action.
He said that regular meetings would be held to review the performance in resolving the grievances received so all the departments should realize their responsibilities seriously.