PTA to start quality of service survey

Staff Reporter

Pakistan Telecommunication Authority (PTA) is planning to conduct Quality of Service (QoS) survey during first quarter of 2021, using automated tool, with an objective to push Cellular Mobile Operators to provide quality voice and data services as per license standards.

This survey is the first of a series of surveys to be conducted throughout the year in order to measure the quality of voice and data service of CMOs. The survey will be carried out independently using the newly procured automated QoS monitoring and benchmarking tool “SmartBenchmarker” for measuring parameters for voice, SMS and data services. The surveys will cover more than 30 areas including cities, towns, highways/motorways and roads across Pakistan including AJ&K and Gilgit-Baltistan.

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