Islamabad Electric Supply Company (IESCO) Chief Executive Officer Dr Mohammad Amjad Khan has said the trust of customers can only be won by providing them the best services.
Making the solution possible on a priority basis is the most important professional responsibility, he said while addressing IESCO officers and staff.
“We are the servants of the people and if our customers are satisfied with our services, it is a testament to our success,” he said.
The IESCO chief said the role of complaint offices, customer service centres and other offices should be exemplary in all cases. Improper behaviour from customers will not be tolerated and all offices should have proper and clean seating arrangements for customers. Delays in resolving consumers’ power issues will not be tolerated, he added.
