During the month of August, especially constituted mobile complaint van service teams conducted survey in 561 houses and collected 10 water samples from different areas of the capital.
Capital Development Authority’s mobile complaint van service is contributing highly in service delivery improvement in the Authority. Early redressal of complaints pertaining to CDA and MCI is being ensured. Through this service, survey of different areas of is conducting to address the issue of public general public at their door step. Mobile Complaint Van Service is an organ of public grievance and complaint cell.
In order to achieve desired results from mobile van complaints service, different teams have been constituted, which are targeting different areas of the city on daily basis to record the complaints from the residents of these areas.
Furthermore, on spot water quality testing service is also being provided.