Karachi—poor citizens are in pain due to overbilling by K-Electric.
This was stated by Muhammad Yameen, Advisor to Federal Ombudsman, here on Friday.
He was hearing complaints of overbilling by the K-Electric at Deputy Commissioner Malir’s Camp Office here on Thursday.
The Advisor was of the view that poor Citizens have been affected due to overbilling by K-Electric and when they find no remedy they contact and submit complaints to the Federal Ombudsman’s Office.
He said that the Ombudsman courts are providing instant justice to applicants for which no lawyer of fee is required.
The ‘agents’ are not allowed in the courts, it was further pointed out. The Advisor said that problem is solved by mutual consultation in the presence of officers of K-Electric. During the heading, Hameeda Begum, a widow residing in a house measuring 80 sq. yards with her only son, said that she never stole the power and allegation of power theft is quite wrong.
She asked for justice. After perusing the case, the court upended the extra bill and ordered to pay remaining amount in 10 installments.
Applicant Ehsan Khan told the court that K-Electric alleged that he was involved in power theft and sent an extra bill upon which K-Electric’s representative explained that there is an AC in his house but consumer rejected this and told that there is no AC in his house, so the court upended the extra amount from the bill on approximation and ordered to pay remaining amount in six installments on request of the complainant.