KE not responding to citizens protests on over-billing

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Staff Reporter

Karachi—KE not taking notice of protest of citizens against over billing, rather poor citizens are still being sent bills on approximation without meter reading.
These thoughts were expressed by Advisor to Federal Ombudsman’s here at its Regional Office Muhammad Yameen during hearing of applications against K.E.’s over billing at the Camp Office of Commissioner Malir.
He said that quick action was taken on applications received in name of Federal Ombudsman and the complainants were provided with relief at their nearest place.
He said that applications regarding government and semi government departments are heard at Federal Ombudsman Court. Not only report is asked by them but also executives of such departments are called at hearing and the issues are solved by mutual understanding.
Applicant Riyaz Shah told that he was a poor man, served at a medical store, lived in a one-room house but huge bills were being sent. The Judge of Ombudsman Court upended excess billing in consultation with K.E. executive Waqas Ahmed and provided quick justice to the aggrieved.
Applicant Syed Nadeem Hussain’s daughter appeared in the Court and told that her father was a retired employee and her brother was jobless. There was no source of earning. It was very difficult for the family to pay K.E’s huge bill because of over-billing.
Judge Muhammad Yameen rejected allegation of power theft after perusing the report of K.E.’s executive and upended the excess bill. Ombudsman’s Advisor disposed off other complainants and provided relief to the aggrieved.

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