In an exclusive conversation with Pakistan Observer, Zong Spokesperson, Maham Dard reiterated the company resolve to take the lead in connecting Pakistan with the rest of the world. “We will upgrade all our sites to 4G by the end of 2017. Our Company is already the pioneer in 4G technology in Pakistan and has the largest number of 4G sites in the country.
We will reach 10,600 4G sites by year end,” he explained. “Any customer whether from Zong or not, can now walk in to our service centres and get as much information on 3G/4G as possible. Every person in Pakistan is our customer, whether they are using the Zong network or not. That’s the way we operate and we firmly believe that sooner or later, people who are not on our network will join us to our product quality and best customer services,” he said.
While commenting on Zong’s key role in innovation, he said, “We have developed the most innovative and brand new customer service centers throughout Pakistan with new solutions, new products, new applications and new packages. Our focus is to invest on our customers, to make them experience latest technology available and giving them access to a better, improved and connected lifestyle.”
On Zong’s investment in Pakistan, the Company Spokesperson said, “We have so far invested more than $2.5 Billion in Pakistan, with our investment in 4G this year, expected to touch $200 Million. Our focus is to build the best network quality for customers and we have been successful in doing so, both in the Urban and Rural Areas of Pakistan. Zong’s strategy is to keep a stable 2G with leaps and bounds of new investment in its 4G network.”
Zong is the leading 4G telecom operator in Pakistan with a 75% market share of 4G technology. It has experienced phenomenal growth in the last year and is expecting an even better year for 4G in 2017.
“Our business model is completely different to that of other operators. We are not just doing business, we are providing a platform to the Pakistanis for them to advance in all sectors of their life. Zong will play a key role in connecting the China Pakistan Economic Corridor”, Maham further added.